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Ticketmaster's UK hack shows consumers are the last to know about data breaches

In Summary : It’s a process that’s become depressingly routine. First, hackers steal a trove of personal data. Later, you are told to cha...

In Summary :

It’s a process that’s become depressingly routine. First, hackers steal a trove of personal data. Later, you are told to change your passwords and monitor your accounts for unusual activity. But by then, the damage has probably already been done.
A recent example is Ticketmaster UK, which disclosed on June 27 that personal information and payment data had likely been stolen by hackers. The ticket seller blamed malicious software that had penetrated a customer support product. However, the announcement may have taken longer than it could have: The company was warned of a likely intrusion more than two months earlier.
Monzo, a digital bank, says it detected suspicious activity stemming from some Ticketmaster customers’ accounts as far back as April 6. The London-based firm says it met with Ticketmaster to disclose its findings on April 12. A few days later, the ticket seller said its investigation hadn’t turned up anything, even though Monzo was still discovering compromised cards. [...]

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